Compare actual billing dates and usage, describe continuous fixture sounds or visible water, and contact the supplier shown on your bill for account questions. A billing change alone does not diagnose a plumbing fault.

Separate the bill from the building symptom
Check the actual billing period and whether the reading or usage is estimated. Record known changes in occupancy or use and any running toilet, visible wet area or unusual sound. Keep observations separate from conclusions about concealed pipes.
Find the responsible supplier
Seattle-area postal names do not identify the water utility at every address. Use the supplier on the bill for reading and account questions. If an equipment or indoor plumbing assessment is needed, give the business that same supplier name and the exact address.
Keep observations safe
Read only a safely accessible display. Do not remove equipment covers, operate unfamiliar utility valves or enter a hazardous area. Shared-building readings may not isolate one unit; ask the manager what the meter measures before interpreting a number.
Ask for findings before a remedy
Request the investigation plan, charge, evidence for any proposed repair and how the repaired connection will be tested. Keep the report and invoice; any billing adjustment depends on the utility policy and is not promised by this site.
Compare two meter readings
Read the same register before and after a period with no water use. Include irrigation, appliances and automatic equipment in that pause. The EPA suggests a two-hour comparison. Enter up to six decimal places.
Entries stay in your browser and are not sent to this website. These tools organize observations; they do not diagnose a property or quote a service.
Take the next step for this problem
Private water-line assessment in Seattle ↗
For address-specific utility and access context, visit Seattle or your locality guide. Confirm the answering business’s availability and any assessment charge.
Related homeowner guidance
Official resources
- Seattle Public Utilities: troubleshooting a sewer problem ↗
- Seattle Public Utilities: taking care of your side sewer ↗
- Washington L&I plumber certification and scope ↗
- Washington L&I contractor verification ↗
- EPA WaterSense: finding household leaks ↗
Resources provide general preparation and official contacts. They do not establish provider coverage or endorsement.